Privacy Policy


By enrolling on Accord Rewards you consent to the collection, use and transfer of your information under the terms of this policy.

We are committed to protecting your privacy. Please read this privacy policy to understand how we use and protect the information that you provide us with.

Information we collect from you and how we use it

When you visit our website you may be asked to provide certain information about yourself. This may include (but is not limited to) your name and contact details. This information will allow us to process your Accord Rewards application.

From time to time we may also collect information about your usage of our website, as well as information about you from messages you may post to the website and e-mails or letters you send to us.
We may also use and analyse the collected information to administer, support, improve and develop our business.

We may use other companies to provide services on our behalf, such as fulfilling orders, processing payments, packing and delivery as well as analysing data and carrying out market research. We will only disclose your information to the extent needed to deliver the services required.

We may use your information to contact you for your views on our services and Participating Merchants, as well as to occasionally notify you about important changes or developments to our site or services. Furthermore, we may also use your information to let you know about our other products and services which may be of interest to you. Depending on your elected means of communication, we may contact you by post, telephone or e-mail. If you decide that you do not want to receive any further communications from Accord Rewards, please select the unsubscribe feature on www.accordrewards.com or by sending an e-mail to Customer Services.

Where you have consented to receive such information, we may allow Participating Merchants in the Scheme to occasionally contact you about products and services which may be of interest to you. Depending on your elected means of communication, they may contact you by post, telephone or e-mail. If you decide you do not want to receive any further communications from these companies, please select the unsubscribe feature on www.accordreards.com or by sending an e-mail to Customer Services.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

Cookies are small amounts of information which are automatically set by our website on your computer. They are generally used to remember the choices you make while on the site and are harmless to your computer system.

Unless you have specifically refused to accept cookies when disclosing your details to us, our system will automatically issue one or more cookies to your computer when you log on and use this website. Should you elect to set your computer to not accept cookies, you may not be able to use certain features on this website.


Viewing your information

You are entitled to see the information we hold about you and you may request that we make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by e-mailing Customer Services. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Changes to our privacy policy

Any changes to our privacy policy will be added to our website and will immediately supercede any previously posted information.

Contact

All comments, queries and requests relating to our use of your information are welcomed, and should be e-mailed to Customer Services.